Privacy Policy

Who we are

Our website address is: https://volpis.com.

Welcome to Volpis website!

Volpis OU

 (“we”) operates the Volpis website (“Service”).

Our Privacy Policy explains how we collect, safeguard and disclose information while you use our Service or contact us by email, messenger, or whatsoever means of communication. Also, our Privacy Policy describes how you can manage personal data that we have collected and explains how you can withdraw your consent to process your data.

By using the Service, you agree to be bound by this Privacy Policy.

We collect your personal data

When you contact us

We process data you provide to us orally, when calling us, or in writing, when filling in the contact form or sending text messages. We collect your name and contact details, including phone number, email address, and any additional information you provide to us.

When you subscribe to our updates

When you subscribe to updates on our Service, we collect your email address and subscription preferences.

When you apply for a job 

We process data you provide in your CV as well as other data you provide to us in writing or orally while applying to join Volpis team. 

We use third-party services and cookie files to collect some usage data

The list of data provided below is not comprehensive. These services may update what data they collect and how. Please refer to the Privacy policies of those services to know more. 

Google Analytics provides us with the number of visitors to our Service, data on how much time the visitors spent on our Service, which browser was used to log in, the average number of times users visited the Service, the total number of pages visited, the region from which a visitor is accessing the website, how the visitor access the Service, and any other personal data Google Analytics can provide. 

With Google Search Console, we track the data on how often our Service appears in Google Search, which search queries show our Service, how often searchers click through to those queries and other search features.

The data listed above is processed strictly anonymously. You can find more detailed information about how Google uses information from sites and apps by following the link.

Leadfeeder provides users’ behavioral data and allows us to identify companies visiting the Service, the way they got there, their behavior, and their intent to purchase. We collect this information for the purposes of further visitor profiling and customizing marketing efforts. To identify companies’ names and contact data Leadfeeder relies on publicly available sources as well as data that is captured by Google Analytics. 

Leedfeader uses secure technology to encrypt your data on transfer and at rest. The service ensures they are in compliance with GDPR. You can find out more about Leadfeeder’s service and visitors’ behavioral data that it uses by following the link.

Cookie Data. We use cookies and similar tracking technologies (beacons, tags, and scripts) to track the activity on our Service.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. 

You can customize cookie tracking in your browsers. 

However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

• Session Cookies: we use Session Cookies to operate our Service.
• Preference Cookies: we use Preference Cookies to remember your preferences and various settings.
• Security Cookies: we use Security Cookies for security purposes.
• Advertising Cookies: Advertising Cookies are used to serve you with advertisements that may be relevant to you and your interests.

Why do we collect your data

To provide user support

We use your contact data to provide you with sufficient information about our services and projects, respond to your requests, and solve other issues you may have while visiting our Service. 

In this case, the legal basis for processing your personal data is contract.

To contact you for marketing purposes

We use your contact data to send you emails and messages about new features, products, services, and updates. You can opt-out of receiving advertising letters at any time by reaching out to info@volpis.com

In this case, the legal basis for processing your personal data is your consent.

To connect prospective clients or business partners 

If you currently enjoy Volpis services, or we believe you may be interested in our services, we may use contact information you provide to us, including your email address or phone number, for establishing a business relationship, sending you information about our services, and providing you with updates that match your professional interests.

We use contact information and data received using Leadfeeder to target perspectives that may be interested in our services or in further cooperation as business partners regarding their interests and professional background. 

In this case, the legal basis for processing your personal data is our legitimate interest in extending the pool of clients and business partners.

To develop our Service and improve user experience

We collect and analyze usage data, including users’ behavior patterns on the website, to update the Service functionality and make it more user-friendly.

In this case, the legal basis for processing your personal data is our legitimate interest or your consent.

If we develop any other purposes, we will notify you before starting any such processing, and you will have control of your data. 

How long will we retain your data?

We retain and use your personal data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

We may retain some technical data for internal analysis purposes. Technical data is generally retained for a short period, except when this data is used to strengthen the security or improve our Service’s functionality, or we are legally obligated to retain this data for longer periods.

Sometimes business and legal requirements oblige us to retain certain information, for specific purposes, for an extended period. 

Reasons we might retain some data for more extended periods include security, fraud & abuse prevention; financial record-keeping; complying with legal or regulatory requirements; ensuring the continuity of our services; direct communications.

When we have the right to disclose your data

Disclosure for Law Enforcement

Under certain circumstances, we may be required to disclose your personal data if required to do so by law or in response to valid requests by public authorities.

Business Transaction

If our subsidiaries or we are involved in a merger, acquisition, or asset sale, your personal data may be transferred.

Third-party services

We may transfer your data to Google Analytics, Google Search Console, Leadfeeder. All those services claim they are in compliance with GDPR, other laws and regulations. You can find privacy policies of mentioned services using the following links:

Google Analytics, Google Search Console: https://policies.google.com/privacy

Leadfeeder: https://www.leadfeeder.com/privacy/

Subcontractors

We may disclose your data to subcontractors, that we hire to provide services on our behalf, facilitate our Service, and perform Service-related services. Our subcontractors may be located outside the EU countries and may be not bound by GDPR. However, we sign agreements with our subcontractors and oblige them not to disclose or use personal data for other purposes, except those specified in this Privacy Policy. If your data is transferred to third parties, we take all the steps necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and applicable law.

Other cases

We may disclose your information: to fulfill the purpose for which you provide it; to protect the rights of our company, our customers, or others; in any other cases, with your consent. We may disclose your data to third parties that support our business. 

Security of Data

We treat the security of your personal data seriously but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security. 

Your Data Protection Rights

The right to access. You can request an explanation on how and why we process your personal data. 

The right to portability. You can request all the data that you provided, as well as request to transfer data to another controller. 

The right to rectification. You have the right to request the rectification of inaccurate personal data without undue delay.

The right to file complaints. You have the right to complain to a Data Protection Authority about our collection and use of your personal data. 

The right to be forgotten. You can send us a request to delete your personal data from our systems, unless there is a legal requirement to keep it. 

The right to restrict processing. You may partially or completely prohibit us from processing your personal data. 

The right to withdraw consent. You can always withdraw your consent to the processing of personal data you previously provided by emailing us:info@volpis.com

Links to Other Sites

Our Service may contain links to other sites that we do not operate. 

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We strongly advise you to review the privacy policy of every site you visit.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will inform you of updates via the prominent notice on our Service before the changes become effective.

This Privacy Policy changes are effective when posted on this page.

Contact us

You may contact us regarding the Service or this Privacy Policy at: info@volpis.com

Volpis OU 

Harjumaa, Tallinn linn, Tuukri tn 19-216, 10120