Business analysis services

Business Analysis Services for software & product development

Our business analysis services clarify your project requirements, reduce development risks, and accelerate decision-making. As a top-rated custom software development company on Clutch, our Business Analysts follow IIBA standards and support every stage – from discovery and requirements elicitation to BA audits and full-cycle support.

app development
10

Years of Experience

app development
50+

Projects with BA

app development
30%

Rework risk cut

Business analysis services

CLIENTS

Trusted by leading global brands

From startups to Fortune 500 companies, we’ve partnered with organizations across industries to design and deliver high-performing digital products that drive real business value.

EXPERTISE


Benefits of business analysis

At Volpis, business analysis is how we turn chaos into clarity. We align strategic goals, team execution, and product direction — so your business runs smoother, your projects stay on track, and your product actually solves the right problem.

Organization

  • Bridge the gap between leadership intent and day-to-day execution.
  • Streamline business processes and remove hidden inefficiencies.
  • Cut operational costs through smarter planning.
  • Accelerate leadership decision-making with structured insights.

Project

  • Define a clear project scope and success metrics to avoid overruns.
  • Accelerate requirement gathering and validation for faster starts.
  • Reduce communication overhead between stakeholders: business, design, and tech teams.
  • Minimize change-driven chaos and protect your project budget through structured scope management.

Product

  • Translate ideas into scalable, market-fit product strategies.
  • Ensure user needs and business goals are aligned from day one.
  • Optimize product roadmaps to reduce time-to-market by up to 30%.
  • Enhance customer engagement and retention through data-backed user journey optimization.

Why business analysis matters:
the numbers don’t lie

HOW WE WORK

Our business analysis approach

Beyond steps and templates, our approach is a strategic mindset. These six pillars guide how we deliver coherent, impactful solutions.

Strategic planning

We don’t plan template projects – we build workflows around your company’s goals, use the right tools, and aim for lasting strategic value and project’s success.

Stakeholder Engagement

True engagement for us is more than meetings, it’s early involvement, verified outputs, and ongoing transparent communication that keep everyone moving in the same direction.

Prioritization

Doing everything at once means nothing gets done. Our analysts help define clear priorities to drive results and eliminate noise.

Risk Management

Hidden risks cost more later. That’s why we dig deep, ask uncomfortable questions, and address the unknowns before they become setbacks.

Data-Driven Decisions

Data shapes decisions, but value goes beyond numbers. We combine research insights with business context to support confident, smart choices.

Continuous Validation

Measuring product success isn’t a checkbox. We regularly revisit outcomes, validate assumptions, and adjust when needed to ensure real value is delivered, not just expected.

BA SERVICES COMPANY

Business analysis services we offer

From product idea to post-launch optimization, our full-lifecycle BA services help teams eliminate rework, align stakeholders, and move faster with clarity. Explore our services to find the right fit for your needs.

End-to-end business analysis

End-to-end business analysis

Cooperation model

Product development: Full-cycle BA support from discovery to post-launch – ensuring clarity, structure, and alignment at every stage of the product journey.

Best fit for

Ideal for companies who are building a product from the ground up and need a Business analyst to drive clarity, structure, and speed across the full product lifecycle – reducing rework, delays, and misalignment.

What you get

  • Strategic business analysis support from product discovery to launch and post-launch.
  • Documentation and backlog that guide development at every stage.
  • Change and risk control to reduce delivery friction.
  • Stakeholder alignment and faster decisions.

Outcome You Can Expect: Less rework, more momentum, and full product clarity.

Cooperation model

Staff augmentation: Our BA joins your existing team and integrates into your tools, workflows, and ceremonies.

Best fit for

Outsourced business analysis services are ideal for companies who already have an established team but need embedded BA expertise to manage changing scope, reduce delivery friction, and keep business and tech aligned.

What you get

  • A dedicated BA integrated into your team, tools, and daily operations.
  • Real-time refinement of scope and priorities.
  • Support across planning, grooming, and delivery.
  • Custom BA deliverables based on your project needs.

Outcome You Can Expect: Fewer blockers, tighter team communication, faster execution.

Cooperation model

Single-service engagement: Validate your product idea before development by aligning user needs, business goals, and technical constraints.

Best fit for

Ideal for companies who want to validate a product idea or new feature before investing in design or development – ensuring alignment across user needs, business goals, and technical feasibility.

What you get

  • Early validation of business, user, and tech feasibility
  • Risk assessment and confident go/no-go decision-making
  • Product concept mapped to 7 product dimensions
  • Prioritized feature set and delivery roadmap

Outcome You Can Expect: Faster team onboarding, aligned execution, less rework

Cooperation model

Single-service engagement: One-time BA involvement to translate your product vision into structured specifications and functional/non-functional requirements.

Best Fit For

Ideal for companies who have a project or specific feature with feasibility and scope already defined – but lack clear, structured project documentation to align teams, reduce confusion, and accelerate delivery.

What you get

  • Structured specifications covering both functional requirements & non-functional requirements.
  • Supporting documentation: data dictionary, user flows, integrations overview, etc.


Outcome You Can Expect: Faster team onboarding, aligned execution, less rework.

Cooperation model

Single-service engagement: A strategic business analysis audit to uncover blockers, inefficiencies, and risks – turning uncertainty into clear next steps.

Best fit for

Ideal for companies who are facing inefficiencies, unclear outcomes, or delivery issues – and need an outside perspective to uncover the real blockers and prioritize what to fix.

What you get

  • Expert analysis and report covering current (“as-is”) and desired (“to-be”) states.
  • Identification of root causes and inefficiencies.
  • Actionable plan: what to fix, why, and how.

Outcome You Can Expect: Confidence to move forward without repeating past mistakes.

Get the BA Expertise You Need
From discovery to documentation, our business analysts step in exactly where your project needs support.

BUILT FOR SCALABILITY

BA services for every stage of growth

At Volpis, we tailor our BA approach to your stage and business processes, helping you move faster, scale smarter, and stay focused through the software development process.

Meet the lead BA

BUSINESS ANALYST

BUSINESS ANALYST

Liliia Hos


“We don’t just deliver what’s asked, we aim to become trusted partners in our clients’ growth. By following IIBA best practices and focusing on clear, efficient processes, we help shape smarter solutions from day one. Our clients count on us for more than documentation—they rely on our hands-on experience and expertise to drive outcomes and lead meaningful change.”

INDUSTRIES

Key industries we work in

Logistics & Supply Chain

We help teams structure complex processes by mapping workflows, aligning stakeholders, and defining requirements that support automation, scalability, and operational visibility across the entire supply chain.

Inventory Management Warehouse Operations Stock Control Last-Mile Delivery

Other Industries

Beyond our core domains, our business analysts bring hands-on experience across multiple industries, helping teams clarify requirements, align stakeholders, and make confident product decisions in diverse market contexts.

Health & Fitness E-commerce EdTech IoT Social Platforms Productivity Hospitality

REASONS


Why Choose Volpis for Business Analysis?

Full-Cycle Expertise

We take products from idea to successful launch with in-house Business Analysts, Designers, Developers, and QA Engineers – delivering full-cycle solutions under one roof.

Industry Specialization

Our business analysts bring deep expertise in fleet management, logistics, navigation, mapping, indoor navigation, AR, SaaS, and traditional social, educational and productivity apps.

Flexible Cooperation Models

Whether you need full product development, Discovery-only consulting, or dedicated team augmentation, we tailor our collaboration model to your goals, stage, and budget.

Experience from Startups to Enterprises

We help startups move from concept to funding and scaling, and support enterprises in navigating complex systems, processes, and large-scale digital transformations.

Results-Driven Mindset

We align Business Analysis, design, and development efforts with your business success metrics – driving faster launches, higher retention, operational efficiency, and scalable growth.

Proven Long-Term Partnerships

Many of our collaborations grow into years-long partnerships.
We care about your success, not just project delivery – building relationships that support your growth over time.

Security and data protection

  • NDA Signed Before Cooperation

    Your ideas, processes, and internal data are fully protected from the very first conversation.
  • Full IP Ownership

    You retain 100% rights to all business analysis outputs
  • Secure storage of business requirements and docs 

    All documentation is stored in secure, access-controlled systems with version history and encryption by default.

Showcase

Business analysis projects

See all
FlowMSP Water
App business analysis project

FlowMSP Water

Urban water management system

FlowMSP, known for its fire service planning tools, set out to expand into the water services sector – a market held back by paper-based workflows and inconsistent processes. Our BA led a…

FlowMSP, known for its fire service planning tools, set out to expand into the water services sector – a market held back by paper-based workflows and inconsistent processes. Our BA led a focused discovery phase – engaging users, mapping pain points, and defining a unified solution. The result was a clear product vision, user-driven MVP scope, and fast execution.

View case study
The Holy Quran The Holy Quran
Software development project

The Holy Quran

Religion study app

With over 1 million downloads, The Holy Quran is an app for studying the Quran and learning about Islam. The app struggled with outdated UX, tech debt, and unclear priorities. 
Our BA…

With over 1 million downloads, The Holy Quran is an app for studying the Quran and learning about Islam. The app struggled with outdated UX, tech debt, and unclear priorities. 
Our BA uncovered key insights from 1,568 surveys and 400+ feature requests, driving a focused product vision, backlog prioritization, improved UX, and a redesign that boosted the app rating to 4.8.

View case study
FleetSo FleetSo
App business analysis project

FleetSo

Fleet management system

The client in the fleet domain needed a centralized platform to monitor vehicles, track trips, manage maintenance, and optimize operations. In under 5 weeks, we helped shape a clear product vision from…

The client in the fleet domain needed a centralized platform to monitor vehicles, track trips, manage maintenance, and optimize operations. In under 5 weeks, we helped shape a clear product vision from fragmented ideas – aligning business goals with technical realities. Through discovery sessions, workshops, and demos, we refined scope, aligned stakeholders, and built a strong foundation for the next development phase.

View case study
Vera Vera Vera
Business analysis services project

Vera

Landscape design app

Launched by a landscape architect, Vera is a landscape design app for planning outdoor spaces. The startup had a ready-made UX/UI design but needed an independent review. Our BA led a rapid…

Launched by a landscape architect, Vera is a landscape design app for planning outdoor spaces. The startup had a ready-made UX/UI design but needed an independent review. Our BA led a rapid discovery phase – reviewing the design, identifying gaps in user flows, and clarifying requirements – to produce detailed functional specifications and define a realistic MVP scope aligned with the budget. 

View case study

What our clients say

Software development company Client
Clarke Retzer
Director of Software,
Rand McNally
5.0

“Volpis delivered accurate work that showcased custom hardware components ahead of time, exceeding expectations. Moreover, the professional team ensured effective collaboration between teams through their high level of accountability, transparency, and genuine commitment to the project’s success.”

Software development company Client
James Parkes
Founder, Evexia Health International
5.0

“Though the product is not yet launched, Volpis hat met all deadlines and budget given. They have been amazing in application and communication. Moreover, the deliverables are of high quality..”

Software development company Client
Oleg Solovey
Managing Director, Hoerman-Intralogistics PL/CZ
5.0

“Although the project is still in the development phase, Volpis – Mobile and Web Development has successfully created a WMS interface that harmoniously aligns with the product vision, business processes, and marketing objectives, as the team demonstrates a strong commitment to meeting deadlines.”

Talib Omer
Owner, Peace Through Understanding
5.0

“The new features received positive feedback from users. Despite initial issues, their team made significant improvements to the application. Volpis’ team is motivated and communicative. They make engagements seamless. ”

Software development company Client
Dina Lam
CEO & Founder, Joydrop
5.0

“Volpis delivered a comprehensive business requirements document and a clickable prototype that improved user satisfaction. The team’s user-research insights were thorough and actionable. Volpis used Agile methodology, communicated efficiently, and stayed on top of milestone tracking. ”

Software development company Client
Jason Marvel
CEO, FlowMSP
5.0

“The app has received significantly more downloads. The speed of Volpis’ work and their technical expertise are highlights of the engagement. Their strategic insight is appreciated.”

Questions & Answers

FAQ

When do I need business analysis services?

You need business analysis services before or during software development when requirements, scope, or priorities are unclear, and delivery risks are growing.
Business analysis is critical if you’re: planning a new product or MVP; struggling with an overloaded backlog or slow progress; experiencing delays, rework, or budget overruns; facing stakeholder misalignment; scaling or redesigning an existing product.
In short, business analysis is essential when decisions based on assumptions become too risky or expensive. Effective business analysis in software development reduces uncertainty, aligns teams, and helps avoid costly rework and scope creep.

When is the right time to bring in business analysis services?

Ideally, before any design or development begins. Early-stage business analysis services help define scope, identify user needs, and align business goals with tech execution—laying a strong foundation for the entire development process.
At Volpis, our approach follows proven business analysis frameworks like the BABOK Guide, ensuring structured decision-making, well-defined requirements, and reduced delivery risk from day one.

What is the discovery phase, and what is its duration?

The discovery phase is the process of validating the idea, researching the market and users, clarifying goals, defining scope, and creating a roadmap before development begins. The discovery helps to set realistic expectations, uncover potential risks, and align resources, such as time, technology, budget, and manpower.
The duration depends on project complexity but typically ranges from 2–8 weeks for most software projects.

Can a BA help if we’re already deep into development?

Absolutely. Mid-project, a BA can run audits, uncover misalignments, and mitigate potential risks—before they become expensive mistakes. It’s a powerful way to regain control and get your team back on the same page.

Can a Business Analyst fix a failing project?

A Business Analyst (BA) can help stabilize and recover a failing project by identifying the root causes behind delays, rework, or missed expectations.
A BA reviews requirements, scope, and priorities to uncover gaps, unclear assumptions, and misaligned goals. Based on this analysis, the BA helps to redefine the scope, and set a realistic plan forward.
While a BA cannot fix technical issues on its own, partnering with an experienced business analysis services company helps bring structure, reduce risk, and reset your project on a more stable path.

How can business analysis reduce project costs?

Cost savings come from avoiding scope creep, eliminating inefficiencies, and focusing only on what delivers value. A great business analysis company brings deep knowledge and structure to every stage—prioritizing smart decisions over reactive fixes. It’s not just about building faster—it’s about building smarter.

What’s the difference between a Business Analyst and a Product Manager? (BA vs Product Manager)

These 2 roles are tightly connected and complement each other, especially on complex or large-scale products. A Product Manager defines the product vision and strategy, ensuring the product meets market and customer needs, while a Business Analyst questions assumptions and requirements, assesses needs, identifies gaps, and works closely with stakeholders/SMEs to elicit and detail requirements, features, and user stories.
In practice, Product Managers decide what should be built and why, while Business Analysts define how it should work, validate requirements, and ensure alignment between stakeholders, users, and the development team.

What’s the difference between a Business Analyst and a Project Manager? (BA vs Project Manager)

Both roles work closely together but serve different purposes in a software development project. A Business Analyst defines what should be built by gathering, analyzing, and validating requirements, while a Project Manager ensures the project is delivered on time and within budget.
Business Analysts align business goals, user needs, and technical requirements, whereas Project Managers focus on timelines, resources, budgets, and delivery risks.

Can Volpis handle both business analysis and development?

Yes. As a full-cycle software partner, we combine business analysis services with design, development, and QA under one roof. This ensures faster collaboration, fewer gaps, and smoother execution—from discovery to launch.

What BA cost models do you offer?

We offer several Business Analysis (BA) cost models to match different project needs and levels of flexibility:
– Fixed-price – best for clearly defined scopes, such as discovery phases or audits.
– Time & Material – flexible pricing based on actual BA effort, suitable for evolving requirements.
– Dedicated BA – a monthly or part-time engagement for ongoing product or team support.
The right cost model depends on your project scope, complexity, and stage. We’ll help to choose the most efficient option to balance budget control and flexibility.

How much do business analysis services cost at Volpis?

Our business analysis services start at $35 per hour, depending on the scope, project duration, and required expertise. Whether you’re validating an idea or need full-cycle support, we offer flexible models – fixed-price, hourly, or sprint-based. Every estimate reflects the deep knowledge, structure, and ROI-driven planning we bring to the table.

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